Privacy Policy
We value your privacy and are committed to protecting your personal information
Last updated: 11/5/2026
Introduction
Welcome to QiFlow ("we", "our", or "the Service"). We understand the importance of your personal information and have created this Privacy Policy to explain how we collect, use, and protect your data.
By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Service.
Information We Collect
- -Registration Information: Name, email address, username, and password
- -BaZi Information: Birth date, time, and gender for energy analysis services
- -Payment Information: Transaction data processed through encrypted payment processors (we do not store full Qi card information)
- -Usage Data: How you use our Service, pages accessed, and features utilized
- -Device Information: IP address, browser type, operating system, and device identifiers
- -Cookie Data: Cookies and similar technologies to improve user experience and analytics
How We Use Your Information
- -To provide, maintain, and improve our Service
- -To process transactions and send related notifications
- -To generate personalized BaZi energy analysis and Feng Shui recommendations
- -To send technical notices, updates, security alerts, and support messages
- -To respond to comments, questions, and requests
- -To monitor and analyze trends, preferences, and behaviors
- -To detect, prevent, and address technical and security issues
- -To comply with legal obligations and regulatory requirements
Data Sharing and AI Processors
- -We do not sell your personal information
- -AI analysis providers (may include OpenAI, Anthropic, Google, DeepSeek, and Alibaba Cloud): your birth date, time, and gender, along with the floor plan and consultation text you enter, used to generate BaZi and Feng Shui analyses
- -Image recognition and generation providers (Alibaba Cloud Tongyi series): floor plan images you upload and floor plan descriptions, used to recognize layout structure and generate illustrative renderings
- -Payment processors (Dodo Payments, Stripe): order and payment information necessary to complete transactions
- -Email service provider (Brevo): your email address, used to send account, order, and service notifications
- -Product analytics provider (PostHog): de-identified usage statistics, used to improve the Service
- -These providers act solely as our data processors, handling data on our instructions and not for their own purposes
- -Some providers host data outside mainland China (e.g., the United States, Singapore); such transfers follow applicable legal requirements with appropriate contractual safeguards
Data Protection
- -Using industry-standard encryption (SSL/TLS) for data transmission
- -Implementing access controls to limit access to authorized personnel only
- -Conducting regular security audits and vulnerability scanning
- -Using secure data centers for data storage and processing
- -Requiring employees to sign confidentiality agreements
- -Securely deleting or anonymizing data when legally required or upon service termination
Cookies and Tracking Technologies
- -Using cookies to maintain your login status and preferences
- -Using analytics tools (like Google Analytics) to understand user behavior
- -You can manage cookie preferences through your browser settings
- -Disabling cookies may affect some features of the Service
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us: hello@qiflow.io
Your Data Rights
- -Access Right: Request access to personal information we hold about you
- -Correction Right: Request correction of inaccurate or incomplete information
- -Deletion Right: Request deletion of your personal information (where legally permitted)
- -Restriction Right: Request restriction of processing of your personal information
- -Portability Right: Receive your data in a structured format
- -Objection Right: Object to processing of your personal information
- -Withdraw Consent: Withdraw consent for processing at any time
For questions, contact us: hello@qiflow.io