退款与取消政策
我们希望您對 QiFlow 的服务满意。请阅读以下退款规则。
最後更新: 2026/9/20
概述
QiFlow 提供的主要是数字服务（命理分析報告、AI 諮詢、氣運值）。由于数字商品在交付後即可复制，退款规则与实体商品不同。
本政策适用于所有通过 QiFlow 平台完成的支付。
数字商品（報告/分析）
- -A report/analysis is considered delivered once generated.
- -If a report has clear errors or fails to generate, a full refund can be requested within 7 days.
- -Refund requests after viewing the full report will be evaluated case by case.
氣運值包
- -Qi credits are non-refundable once purchased, in principle.
- -Unused Qi balance can be proportionally refunded within 14 days.
- -Consumed Qi credits are not refundable.
訂閱
- -Subscriptions can be cancelled before the next billing cycle to avoid renewal.
- -The current paid period is non-refundable, but service continues until period end.
- -Annual subscriptions may be proportionally refunded if used less than 14 days without heavy usage.
退款流程
- -Email support@qiflow.io with your order ID and refund reason.
- -We will respond within 5 business days.
- -Refunds return to the original payment method; timing depends on the processor (typically 5-10 business days).
联系我们
- -Email support@qiflow.io for refund questions.
您的权利
- -You may have additional refund rights under your local laws.
- -This policy does not waive any consumer rights mandated by law.
联系我们: support@qiflow.io